FAQ

Common order and custom branding questions.

Find answers about WWKNOW bulk orders, custom logo projects, proof review, shipping, and custom order policies.

Are the listed prices per-unit prices?
No. WWKNOW product pages usually show total package prices for the selected package or quantity, not single-unit retail prices. Special sizes, packaging, destination markets, or larger quantities may require a custom quote.
Is WWKNOW a retail store or a wholesale/custom store?
WWKNOW is focused on custom wholesale, corporate gifts, branded campaigns, and promotional tech gifts. Some products may use standard package pricing, but the store is not positioned as a normal single-unit retail store.
What is the MOQ for screen cleaner stickers?
Standard 30×30 mm custom screen cleaner stickers usually start from 500 pcs. The listed 500 pcs and 1000 pcs packages are standard package directions. Other sizes, shapes, backing cards, packaging, or larger quantities require quote review before production.
How do I start a custom logo order?
Please provide the product type, estimated quantity, logo or artwork file, target timeline, destination market, and packaging needs. WWKNOW reviews artwork, quantity, packaging, and delivery direction before production.
How are samples reviewed?
Custom orders usually begin with a digital proof. Screen cleaner sample effects are normally reviewed by photos or video. Physical samples can be quoted separately if required.
Can custom orders be returned or refunded?
Custom orders are produced according to approved artwork, specifications, and quantity. After approval and production start, returns or refunds for preference changes are generally not available. If there is a production defect or confirmed manufacturing issue, photos or videos should be provided for review.
Is shipping included in the price?
Some standard packages may include standard landed pricing direction for most contiguous U.S. addresses. Remote areas, Alaska, Hawaii, U.S. territories, non-U.S. destinations, expedited shipping, or special logistics needs require separate review.
How do I contact WWKNOW?
Use the Contact page or email mobitreks@gmail.com. For faster review, include product, quantity, logo, timeline, and destination market.
For a more accurate project quote, please include the product link, quantity, artwork, and destination.